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FAQs (Frequently Asked Questions)

Sweet answers to your most common questions — from chocolate care to café hours.

About Cherri’s Chocol'art

►What is Cherri’s Chocol'art?

Cherri’s Chocol'art is a Master Chocolatier and café in Kalamazoo, Michigan, specializing in handcrafted truffles, salted caramels, turtles, and other confections. Every piece is made in small batches using premium ingredients and artistic detail.

►Do you make your chocolates by hand?

Yes! All of our chocolates are made by hand in our Kalamazoo kitchen — from tempering and dipping to decorating and packaging. You can often see our chocolatiers at work behind the shelves in the café.

►📍Where is Cherri’s Chocol'art located?

We’re proudly based in Kalamazoo, MI at 101 S Kalamazoo Mall, Kalamazoo, MI 49007. Stop by for coffee, truffles, or your favorite salted caramels. The smell of chocolate will guide you the rest of the way!

Visiting the Café

►What are your café hours?

Our café hours change seasonally. Please check website footer for the most up-to-date schedule.

►Do you serve coffee and espresso drinks?

Absolutely! Our café features locally roasted coffee, espresso drinks, sipping chocolate, and seasonal beverages — all perfect with a piece (or box) of chocolate.

►Can I sit and enjoy my treats in the café?

Yes! Relax in our cozy seating area and enjoy your chocolates, coffee, or dessert in a warm, welcoming space.

Ordering & Shipping

►Can I order chocolates online?

Yes! You can shop our most popular artisan chocolates — including truffles, turtles, and salted caramels — directly on our website. Visit our Shop page to order for pickup or nationwide shipping.

►Do you ship chocolates year-round?

We ship most of the year. During warmer months, we use insulated packaging or temporarily pause shipping to ensure your chocolates arrive in perfect condition.

►How are chocolates packaged for shipping?

All orders are packed with care and may include insulation or ice packs. We make sure your chocolates arrive as fresh and beautiful as when they left our kitchen.

►Can I create a custom chocolate box or gift?

Yes! Choose your favorite flavors to build a custom chocolate assortment — perfect for birthdays, holidays, or corporate gifts.

Gifts, Events & Wholesale

►Do you make custom or corporate chocolate gifts?

Yes! We specialize in custom chocolate gifts, including branded boxes, event favors, and corporate gifting. Whether it’s a thank-you gift or a milestone celebration, we’ll make it sweet and memorable.

►Can I order chocolates for weddings, parties, or events?

Absolutely! We can create custom truffles or favors for weddings, baby showers, or corporate gatherings. Contact us to discuss options and pricing.

►Do you offer wholesale chocolates for retailers?

Yes, we do! Wholesale pricing is available for select products. Email us at cherri@cherrischocolart.com for details about carrying Cherri’s Chocol'art in your store, shop, or café.

Ingredients & Dietary Info

►Do your chocolates contain nuts, dairy, or gluten?

Many of our confections contain nuts or dairy. Some items are naturally gluten-free, but all are made in the same kitchen where these allergens are present.

►Do you offer vegan or dairy-free chocolates?

We always offer dairy-free or vegan chocolates — find them online here, or in-store, check our display case or ask our staff for current options.

►Are your ingredients fair trade or locally sourced?

We use high-quality couverture chocolate and source local ingredients whenever possible. We’re proud to support Michigan producers and fair-trade suppliers.

Everything Else

►Do you sell gift cards?

Yes! Get gift cards in-store — perfect for any occasion or chocolate lover.

►Can I watch how your chocolates are made?

While we don’t offer formal tours, you can often see our chocolatiers tempering, dipping, and decorating through the café window.

►How can I stay updated on new flavors and seasonal treats?

Follow us on Instagram and Facebook or join our email list for sweet updates, seasonal launches, and exclusive offers.

 

Sweet, Simple, Handcrafted

From the first sip of espresso to the last bite of truffle, everything at Cherri’s Chocol'art is made to delight.

Visit our Kalamazoo café or shop online.